Once again, I’m in a last minute scramble, finalizing the details for an instructor lead training session next week. (We’re preparing to host 11 managers at headquarters for four days of training on corporate functions.) And once again, I’m reviewing our subject matter experts’ (SMEs) presentations and asking, “WHERE IS THE INTERACTION?” To simply summarize the situation, despite my constant lobby to make simple changes to presentations, I deal with a lot of SMEs and presenters who want to walk into the room, lecture and spew information, and then leave the room.
I think training “buzz words” such as engagement, activity, and facilitation (among others) can be intimidating to someone who is not accustomed to thinking about instructional design. That’s okay- it’s his/her job to master his/her department’s functions and fill the SME role. It’s my job to think about the best possible design to increase learners’ engagement and knowledge retention while meeting an organization’s strategic learning objectives.I also think including an activity during a training presentation or event is easier than some people realize. Here are a few simple ideas that can create a more engaging learning experience by facilitating knowledge discovery (instead of delivering dull, boring lectures).
1) Does any portion of your presentation require building a list? Don’t display that on your presentation via the projector. Instead, use a flip chart or tablet to have your group brainstorm the list with a volunteer from the group writing down each idea! Once you’ve collected each necessary item/point in the list, return to your presentation and prove details and support information. (It may be wise to leave out the list and details in any prints or handouts to prevent learners from peeking ahead, revealing an answer too soon. This would also hopefully prompt him/her to take notes regarding information he/she finds valuable.)
2) Do you have a slide during your presentation that is text heavy or requires reading a lengthy passage? Instead of having a presenter or instructor lecture on the text, have the group read silently with each person circling/underlining/highlighting passages that he/she recognizes as vital information. After the group has finished reading, ask what they have highlighted, and begin the discussion. This will allow the presenter or SME to provide even more detail, information, and insight regarding the topic. If the group missed a point that should have been highlighted, ask a question about this portion of the text to facilitate discussion on the topic.
3) Does any part of your presentation require looking up information at a website? Why not have the group look this up for you? Using their smart phones or tablets to search for the necessary material, the first person to find the information at the site can stand and read this aloud to the group. Next, progress to the saved or bookmarked link/site with your projector and computer to begin discussing this topic.
The possibilities are nearly endless. If describing the training design includes an action or (safe!) verb, you’re on the right path to more engaging facilitation and activities!
And here’s one final tip- if your activity will require a person to volunteer to read, make a list, role play, build, etc make sure there’s a “prize” for him/her after the activity is finished. It can be as simple as a company branded stress toy, a water bottle stuffed with snacks, movie passes, or playing cards. (The dollar bins and seasonal aisles at chain pharmacies and other major retailers are great places to shop for these simple prizes.)